Effective date: July 27, 2026 | Last updated: July 27, 2026
Castle Garage Inc, doing business as Castle Garage Doors & Gates (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and your rights under applicable law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
We collect personal information you voluntarily provide when you:
This information may include your name, phone number, email address, home or service address, and details about your garage door or gate service needs. If you pay by card, payment information is processed by our payment processor and is not stored by us.
We also automatically collect certain technical data when you visit our website, including IP address, browser type, device type, pages visited, and referring URL. This data is collected via cookies and similar technologies (see Section 6).
We do not sell your personal information to third parties. We may share your information with:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you opt in to receive text messages from Castle Garage Inc, please see the SMS / Text Messaging Terms section below for full details on message types, opt-out instructions, and carrier disclosures.
We retain your personal information only as long as necessary to fulfill the purposes in this policy or as required by law. Service records may be retained for warranty compliance and legal purposes. When data is no longer needed, we securely delete or de-identify it.
Our website uses cookies and similar technologies to improve your experience and collect aggregate analytics data. We use Google Analytics to understand how visitors use our site; this data is anonymized and does not identify you personally. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
If you are a California resident, you have the following rights under the CCPA and CPRA:
To submit a privacy rights request, contact us by:
We will verify your identity before processing your request and respond within 45 days as required by law. We may extend this period by an additional 45 days when reasonably necessary, with prior notice.
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Questions about this Privacy Policy or your privacy rights?
Effective date: July 27, 2026 | Last updated: July 27, 2026
These Terms of Service (“Terms”) govern your use of the Castle Garage Inc (dba Castle Garage Doors & Gates) website at castlegaragedoors.com and your engagement with our services. By accessing our website or scheduling service, you agree to these Terms. If you do not agree, please do not use our website or services.
Castle Garage Inc, 1291 Simpson Way Suite D, Escondido, CA 92029. CSLB License No. 1154002 (C-61/D-28 — Door Systems).
You may use our website for lawful purposes only. You agree not to:
By providing your mobile phone number and checking the SMS consent checkbox on our website contact or scheduling form, you expressly consent to receive text messages from Castle Garage Inc. Consent is not a condition of purchasing any goods or services.
We may send two categories of text messages:
Message frequency varies based on your service activity and any marketing communications you have opted in to receive. Message and data rates may apply. Contact your wireless carrier for details.
You may opt out at any time by replying STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to any text message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent, except as required by law.
If you have opted out and wish to receive messages again, you may re-enroll by texting START to our number or by re-submitting the opt-in form on our website.
For help with our SMS program, reply HELP to any message or contact us at (800) 576-1397 or info@castlegaragedoors.com.
We will not send illegal, deceptive, misleading, or otherwise prohibited content via SMS. We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.
Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator and availability of message capacity.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Castle Garage Inc provides garage door and gate installation, repair, replacement, and maintenance services in Southern California. Service availability, pricing, and scheduling are subject to change without notice. All services are performed by or under the supervision of licensed contractors holding CSLB License No. 1154002.
For home improvement projects with a contract price of $500 or more (including labor and materials), California law (Business & Professions Code § 7159) requires a written contract before work begins. This contract must include a description of the work to be performed, the contract price, payment schedule, and estimated start and completion dates. By law, you have the right to cancel such a contract within three business days of signing. We will provide a written contract for all qualifying jobs.
Estimates provided in person or by phone are good-faith approximations based on information available at the time. Final pricing may differ if unforeseen conditions are discovered during the service visit. We will communicate any changes to the estimated price before performing additional work. Written quotes are binding only when provided in a signed written estimate or contract.
Payment is due upon completion of service unless otherwise agreed in a written contract. We accept major credit cards, debit cards, checks, and cash. For larger installation projects, a deposit may be required prior to ordering materials; the deposit amount and payment schedule will be specified in your written contract. Returned checks are subject to a returned check fee.
We stand behind our work. Labor performed by Castle Garage Inc is warranted against defects in workmanship for a period of 30 days from the date of service, unless a longer warranty period is expressly stated in your written service agreement. Parts and materials carry the manufacturer’s warranty, which we will pass through to you to the extent permissible. Warranty coverage excludes damage caused by misuse, abuse, neglect, unauthorized modifications, acts of nature, or normal wear and tear.
To the fullest extent permitted by California law, Castle Garage Inc’s total liability for any claim arising out of or relating to our services or these Terms shall not exceed the amount you paid for the specific service giving rise to the claim. In no event shall we be liable for indirect, incidental, consequential, special, or punitive damages, even if advised of the possibility of such damages.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.
These Terms are governed by the laws of the State of California without regard to its conflict-of-law principles. Any dispute arising from these Terms or our services that cannot be resolved informally shall be submitted to binding arbitration in San Diego County, California, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction. If arbitration is found unenforceable, disputes shall be resolved exclusively in the state or federal courts located in San Diego County, California, and you consent to personal jurisdiction in those courts.
We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including acts of God, severe weather, supply chain disruptions, labor disputes, government orders, or other events outside our control. We will make reasonable efforts to reschedule affected appointments promptly.
All content on our website, including text, images, logos, and graphics, is the property of Castle Garage Inc or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
Questions about these Terms?
